VelChat is operated and managed by VELUTTA LTD, a company registered in the United Kingdom under company number 16622042, with its registered office at 71–75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom. VELUTTA LTD acts as the data controller within the meaning of the UK General Data Protection Regulation (UK GDPR) and the EU General Data Protection Regulation (GDPR), determining the purposes and means of processing personal data on the VelChat platform. If you have any questions regarding this Privacy Policy, data protection matters, or the handling of your personal information, you may contact us at legal@velchat.com or via our registered address.

VelChat is a social communication platform that allows users to interact, share content, send messages, upload media, and engage with other users. In order to provide and maintain our services, ensure platform security, prevent abuse, and comply with legal obligations, we collect and process certain personal data. This includes information that you voluntarily provide to us as well as information that is automatically collected when you use our platform.

When you register for an account or use VelChat, we may collect personal data such as your email address, username, display name, profile information, uploaded content, messages, and any other information you choose to provide. In addition, we automatically collect technical data including IP addresses, device information, browser type, operating system, access times, referral URLs, and log data. This information is necessary to operate the service securely, detect suspicious or fraudulent activity, protect users, and ensure the stability and performance of the platform.

VelChat also uses cookies and similar technologies to enhance user experience, remember preferences, maintain login sessions, analyze traffic, and improve platform functionality. Cookies may be set by VelChat directly or by trusted third-party services integrated into the platform. Users can manage or restrict cookies through their browser settings; however, disabling cookies may affect certain features or functionality of the service.

Personal data is processed for purposes including but not limited to account creation and management, communication between users, delivery of platform features, moderation and enforcement of our Terms of Use, prevention of spam, fraud, and abuse, technical maintenance, analytics, and legal compliance. Processing is based on legitimate interests, contractual necessity, user consent where applicable, and compliance with legal obligations.

VelChat takes reasonable and appropriate technical and organizational measures to protect personal data against unauthorized access, loss, misuse, alteration, or disclosure. While we strive to use commercially acceptable means to protect information, no online system can be guaranteed to be completely secure, and users acknowledge and accept this inherent risk.

We may share personal data with trusted third-party service providers who assist us in operating the platform, such as hosting providers, content delivery networks, analytics services, email services, and payment processors, where applicable. These parties are only permitted to process data on our behalf and in accordance with applicable data protection laws. VelChat does not sell personal data to third parties.

VELUTTA LTD may disclose personal data to law enforcement authorities, courts, regulatory bodies, or other governmental entities if required to do so by law, legal process, court order, or where we believe disclosure is necessary to prevent illegal activities, protect the safety of users or others, investigate violations of our Terms of Use, or defend legal claims. Users acknowledge that such disclosures may occur without prior notice where legally permitted.

Personal data is retained only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. Users may request access to their personal data, request correction of inaccurate data, request deletion of data where legally permissible, or object to certain processing activities by contacting us. Where required by law, users may also have the right to data portability and to withdraw consent for processing based on consent.

VelChat is not intended for individuals under the age of 18. We do not knowingly collect personal data from minors. If we become aware that personal data of a minor has been collected, we will take steps to delete such information promptly.

This Privacy Policy may be updated from time to time to reflect changes in our practices, legal requirements, or platform features. Continued use of VelChat after any changes indicates acceptance of the updated Privacy Policy. Users are encouraged to review this policy periodically.